E-commerce SOAT
It is a digital solution that facilitates the online sale of SOAT products, both to end customers through self-service and through sales channels. This platform introduced the concept of SOAT Digital in the company.
System Contributions:
- Immediate digital access: Enables the purchase of SOAT issuance in real time, optimizing the user experience.
- Increase in online sales: Thanks to the ease and speed of the process, a 35% increase in digital transactions was generated during the first quarter of operation.
- Time reduction: The purchasing process went from being face-to-face and extensive to a digital model of just a few minutes, increasing operational efficiency.
- Omnichannel integration: The platform connects various sales channels, ensuring a uniform experience for users and greater reach for Protecta Seguros.
- Sustainability: Promotes the concept of 100% digital products, reducing the use of paper and contributing to the care of the environment.