Acsel-e Factory
We provide a service in which we are responsible for optimizing the performance and management of the Acsel-e Insurance Core. We resolve adjustments, creation of services, functional improvements, support and maintenance, among others.
Service Contributions:
- Highly trained personnel: Assignment of functional configurators, developers, QA analysts and project managers with specialized knowledge in Core Insurance.
- Flexibility and customization: Each profile is selected according to the specific needs of the projects, ensuring the perfect fit to the work environment and objectives of Rimac Seguros.
- SLA compliance, maintenance and support: In the last year, we achieved 100% SLA compliance, reflecting excellence in attention and resolution of incidents.
- Increase in productivity: The projects have managed to meet the established deadlines thanks to the experience and skills of the assigned teams.
- Reduction of operating costs: By having specialized personnel, Rimac Seguros optimizes its internal resources, focusing on key strategic areas.
- Speed in time-to-market: Thanks to our experience in the management and optimization of the Acsel-e Insurance Core, we have managed to significantly reduce the time necessary to implement adjustments, develop new services and functional improvements.
