Digital Claims
It is a dynamic, agile and friendly solution that allows you to manage claims digitally, providing satisfaction to both the end customer and the company executive.
System Contributions:
- Efficiency in the client's claims processes, contributing to better service for the end client (the insured).
- Massive digital and automated processes, optimizing process times, costs and care for the environment.
- Flexibility, practicality and ease of use of the system.
- It provides more information, boards with verification traffic lights to serve policyholders with better times.
- Improvement of NPS from 50% in 2022 to 87% in Q1 of 2023.